Versatility: Supporting the West Bay Family with all aspects of comfort, safety and growth. HVAC is a pretty common term these days - stands for heating, ventilation and air conditioning. And today, HVAC systems have become an integral part of the modern lifestyle. Be it at home, or be it at work, HVAC devices allow indoor climate controls for all properties.
Ensure your comfort with reliable installation, maintenance and repair of all your HVAC systems through our dedicated services. At West Bay Mechanical Ltd., we offer plumbing, refrigeration, and HVAC services in Victoria, Nanaimo and surrounding areas. For over 40 years, we have been serving residential and commercial customers for all kinds of HVAC needs.
Our team of licensed, bonded, and insured professionals know how to take care of your heating and cooling devices and deliver high-quality workmanship. West Bay Mechanical Ltd. repairs, installs and maintains HVAC systems for Victoria, Nanaimo and surrounding areas homes and businesses.
Ensure your comfort with reliable installation, maintenance and repair of all your HVAC systems through our dedicated services. At West Bay Mechanical Ltd., we offer plumbing, refrigeration, and HVAC services in Victoria, Nanaimo and surrounding areas. For over 40 years, we have been serving residential and commercial customers for all kinds of HVAC needs.
Our team of licensed, bonded, and insured professionals know how to take care of your heating and cooling devices and deliver high-quality workmanship. West Bay Mechanical Ltd. repairs, installs and maintains HVAC systems for Victoria, Nanaimo and surrounding areas homes and businesses.
Services
At West Bay Mechanical Ltd., we actively promote the philosophy of a mutually beneficial partnership with our customers and business associates. Encouraging our business partners and employees to work with us both now, and in the future, is of fundamental importance to our company and workforce. Our past achievements reflect our goal of "Quality First", from the beginning of the job to the end.
Visit the West Bay Mechanical Ltd showroom in Victoria and see the best of what we have to offer. Our experienced staff will work with you to find the right fixtures, furnaces, fans and more to meet your needs and budget. We sell and install plumbing fixtures and home comfort appliances from internationally renowned brands including Delta, John Wood, Rheem, Panasonic and much more.
At West Bay Mechanical Ltd., our first priority is to deliver the highest quality in products, prices and service to our clients. We are committed to making your experience with us the best it can be. We recognize that a reputation for excellence must be earned every day! For all your residential heating needs in Victoria, Nanaimo and surrounding areas, call the team at West Bay Mechanical.
Consider innovative in-floor heating for your Victoria, Nanaimo and surrounding areas home, professionally installed by West bay Mechanical. Also known as hydronic radiant heating, is an effective heating solution that does not require the installation of ductwork or radiators. Additionally, it keeps the air clearer of the dust and allergens that a forced-air system might blow around your home.
These days homeowners prefer heat pumps over furnaces paired with air conditioners in order to save on energy costs. If you're looking for a quality heat pump in Victoria, Nanaimo and surrounding areas choose West Bay Mechanical. We install, sell and service reliable heat pumps to keep you cozy throughout the colder months.
Reviews (15)
Joelle Laing
Feb 01, 2022
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Positive: Professionalism, Quality, Responsiveness
Matt came to service our gas fireplace. He was super friendly, professional and was quick to diagnosis the problem. He was transparent about fees/costs/timelines and was patient in finding the problem. We will, without a doubt, recommend West Bay Mechanical and specifically ask for Matt in the future!
Service: Heating maintenance
Matt came to service our gas fireplace. He was super friendly, professional and was quick to diagnosis the problem. He was transparent about fees/costs/timelines and was patient in finding the problem. We will, without a doubt, recommend West Bay Mechanical and specifically ask for Matt in the future!
Service: Heating maintenance
M. Rod
Jan 08, 2022
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David N.
Nov 19, 2021
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We had a heat pump installed by West Bay less than 3 years ago. When I called a week ago to see if someone could come to fix it because it stopped working, I was told they couldn't come till the following week. I said I would need to try elsewhere. Finding other companies were also busy, I called back to West Bay and left my name, number, address on the Friday asking them to please call me to set up a time for them to come and service the unit so we could get heat. On the following Tuesday, not having heard from them, I called again, and again I left my name and number and address and repeated
Christine Ek
Oct 01, 2021
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West Bay gave me a very bad and stressful experience from the start. I'm still dealing with it. Multiple visits with no solution other than them wanting more money and expecting me to pay for a lot of drywall repairs afterwards. They broke a part on the unit day of install, then sent an angry guy who was leaving the company to repair it, and while doing so he burned the inside of the new unit as well as burned and taped up wires instead of fixing them. Listening to him swear all day and talking on his phone was another unpleasant experience with this company. They left after install without saying
Sean Sturgill
Sep 29, 2021
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Sent an email several weeks ago requesting an appointment for a quote. We heard about the company from our friends who had used their services. I was sent a generic response about someone getting back to me, but haven't heard anything. I am sure they are busy, but clearly not responsive compared to other services I've experienced and obviously not needing our business.
Edward McCarthy
Sep 21, 2021
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Ian Sheaves
Aug 29, 2021
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I called them to repair my heat pump, the communication was extremely poor they ordered and replaced a $1500 part without confirming the cost with me. After the part was installed it did not fix the error code or my heat pump shutting off. They came out and checked it only to say it is an issue with the breaker and they don't work on those. When I asked if that was the original issue they just said the factory told them to replace the part. I replaced the breaker and it is still not fixed. So $2400 for them to not fix the problem then shrug and walk away.
Charles Bowerman
Dec 07, 2019
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Installation was great, after installation servicing leaves something to be desired.
I have has to call them every year to set up a service, you would think with the price of this heat pump system that they would set up a spread sheet to list all the customers who are due for a service month by month. Called them last week to find out why they haven't called me to set up a service, they don't have the software to do that and they are too busy. So I went with another company.
I have has to call them every year to set up a service, you would think with the price of this heat pump system that they would set up a spread sheet to list all the customers who are due for a service month by month. Called them last week to find out why they haven't called me to set up a service, they don't have the software to do that and they are too busy. So I went with another company.
Justine Kutlay
Oct 30, 2019
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From our initial call out when the furnace stopped working to the installment of the new furnace, all of the guys at West Bay were beyond exemplary and extremely professional. Every single person that we came into contact with, the office, the salesman and the installers were friendly and tried their best to help us as quickly as possible
A job really well done- thank you to all of the staff at West Bay
A job really well done- thank you to all of the staff at West Bay
Jamie Weiss
Sep 24, 2019
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Laurie Gowans
Jul 13, 2019
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Don G.
Jun 27, 2019
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I have used West Bay for several years to perform annual service to my heat pump and gas fireplace. The service technicians arrive on time, work efficiently and leave my home clean. I appreciate the interest that they have shown in my appliances and the extra advice given. I will continue to use their services.
Raymond W.
Jan 21, 2019
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We contacted West Bay back in November to repair our heating system. They sent several tradespeople to our home. They cost us a huge amount of time and money (over $4,000) now, and there is no resolution in sight. We are still without heat in 2 rooms. This company is not capable of managing the work that their crews are doing. Some of their tradespeople appear to be knowledgeable, while others are clueless. I would never use them again.
Sandy C.
Nov 10, 2017
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We have had service by West Bay before and have always been happy. This time we were dealing with them as they had been contacted to deal with a warranty issue on our hot water tank. Everything, including the fact that the warranty company was uncooperative, was handled by Casandra in a professional manner. Would highly recommend.
Nizwiz O.
Sep 23, 2017
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I've been meaning to write a review on this company for some time and a service coupon in today's mail has reminded me to do so. I've used West Bay for at least 8 years for plumbing, heating and drainage issues and to re-mount my undermount sink that was improperly installed by another contractor. I can't recommend them highly enough. Every employee they've sent out has been first rate. My drainage issue turned out to be quite complicated and I was worried it was going to cost a small fortune to fix but it was solved quickly and efficiently. I have absolute trust in this