Custom Plumbing
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Custom Plumbing
Our team of plumbers are licensed and insured, and we offer exceptional plumbing, heating and natural gas piping services within the Sarnia region. You can count on us for 24/7 Emergency Services and no job is too small. Our services include faucet repairs, toilet replacement and installation, clogged drains, sump pump, electric or gas water heater repair, frozen pipes, boiler service and more.

We get things done right the first time. Our team is highly trained, licensed and bonded. If you have a plumbing problem, we can help and at a great price too. We provide professional plumbing services in the Sarnia area. Whether it's a small job in the home, like a clogged drain or a big job like an issue with the main water lines, or advice on commercial and residential renovations.

No matter the job, big or small, we are committed to our customers satisfaction. When it comes to your home or business, plumbing problems can haunt you if an inexperienced or incompetent plumber left you with a cheap fix that requires more repairs in the future.
Services
Custom Plumbing is a family owned and operated company that has gratefully serviced the Sarnia area since 1991. Now in its 2nd generation of ownership, we are committed to servicing our customers in an efficient and friendly way, and constantly finding ways to do business better. Without you, we wouldn't have a business to run.
Every household occasionally experiences a clogged drain. Clogs occur in bathroom, kitchen and other drains when the dirt, skin cells, hair, cooking oil and other particles that normally end up in a drain bind with soap residue and stick to the walls of your drain pipes. Don't wait until it's too late and a clog stops water from flowing freely in your home.
Every household occasionally experiences a clogged drain. Clogs occur in bathroom, kitchen and other drains when the dirt, skin cells, hair, cooking oil and other particles that normally end up in a drain bind with soap residue and stick to the walls of your drain pipes. Most drain clogs aren't instantaneous; they build up over months and even years.
As part of our suite of plumbing services, we offer hydro jetting. This effective method for cleaning drains quickly involves using the force of water under pressure to push blockages through your pipes and into the sewer system quickly.
When the sewer system backs up into your house, it can cause unpleasant odors and messes. Sometimes, a backup happens without warning after a major flood. Other times, there are subtle warning signs like sewage odors; backups in your toilet or sink or tub drains, gurgling sounds from your drain; and water accumulating around the drain on your basement floor.
Reviews (14)
Linda Gabriele
Linda Gabriele
Jan 29, 2022
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Positive: Quality, Responsiveness
When experiencing a plugged sewer pipe we had a hard time finding an available plumber. Custom Plumbing was availability and promptly showed up on the same day at the time they indicated. Very happy with the service provided and the expertise in the repair. Kudos to our responding plumber.
Service: Pipe repair
Colette Dufour
Colette Dufour
Nov 01, 2021
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I tried to get a hold of another recommended company 2x this summer, but got no return call. My mom's friend then recommended Custom with rave reviews. I called Custom and Chad and Shannon came in 3 days and were polite, friendly, explanatory and efficient. This seems to be a well run company that will help you breathe easy. We are grateful for the excellent service and wish we'd tried them first instead of living with the problems longer than needed!
Tiffany Gilmore
Tiffany Gilmore
Oct 20, 2021
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Very unprofessional and seems like scamming company... No idea how anyone gave more than 2 star review but from an HONEST standpoint from someone who has dealt with them they basically want too much money for unprofessional work. Don't use this company unless you want to be scammed with mediocre work done they will try taking advantage of you, especially if you live in north end so beware!
Dawn Bradley
Dawn Bradley
Jul 24, 2021
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They came out to diagnose a water pressure issue and didn't bring a pressure gauge with them. They billed me for that visit, and planned to bill me again when they returned with the gauge. I asked them not to return and now am being strongarmed into paying an invoice for work they didn't do.
Carrie Caldwell
Carrie Caldwell
Mar 28, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Thanks Shannon and Chad at #CustomPlumbing in Sarnia. They did a great job of sleuthing a problem to remove an old dishwasher and install a newer dishwasher. AND they are pretty funny too ! Thanks Matt for all the follow up and the quick response to fit my job in.
Kat Burns
Kat Burns
Jan 28, 2021
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I called they said $100.00 a hr for a plummer. Two show up. He never said he was sending two. Next they didn't measure the pipe correctly , so they had to take it out and recut the PVC pipes, to make it fit. $$ . Oo and the best part they broke my shower drain that wasn't leaking , more money. I would not recommend this company . Even tho they broke it and didn't make the right cuts cost me$100' s extra.. I go pay he doesn't have my bill ready. I ask how much . He said $675 for labor and about $60 in parts.. come back at 12 pm , ill have the bill ready.. I show up at 12.. still no bill ready. They
Tom Colbran
Tom Colbran
Apr 17, 2020
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Great service and knowledgeable employee's . Diagnosed the problem and fixed it in 2 days . Good price too.
Linda Weeres
Linda Weeres
Jan 29, 2020
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Sure do, these guys and gals are great. Cheaper than most 2. Great Job
Valorie Chipman
Valorie Chipman
Nov 28, 2019
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Really great service. Prompt reply to phone call requesting repairs. Got to our issue the next day. Reasonable cost for the amount of work that was needed. Honest about issue and what was to be done to correct the problem.
Alice J. Ryan
Alice J. Ryan
Oct 14, 2019
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I have had the father do work several years back in my home. Very pleasant and professional man and his staff.
This Sept 2019 called the company and his son had taken over the shop and work was just as efficient as when his dad was at the helm. Great work from his staff and done in a jiff. Couldn't be more happier with the end results. Thank you.
Catherine James Traquair
Catherine James Traquair
Jul 05, 2019
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Loved the prompt service. Answered all my questions. We would definitely recommend them to anyone.
Holly Wilson Warden
Holly Wilson Warden
May 27, 2019
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Outstanding service, honest and dedicated to making each customer happy.
Happy Customer
Happy Customer
Oct 02, 2018
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We have been using Custom Plumbing for many years for our company and home. Custom plumbing has always taken care of our needs promptly and with great courtesy. We have found their prices to be very reasonable and they stand behind their work. Great customer service from beginning to end!!
Judy Potter
Judy Potter
Jul 12, 2016
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I want to thank the people at Custom Plumbing for all that they did for us when we had the heavy rain on Thursday, June 16, 2016.
Our sump pump quit and because we live in a townhouse, I had to call the woman who is in charge of the corporation. All I got from her was for me to call Custom Plumbing to set up an appointment. We couldn't stop the water filling up and so we had to keep draining the water manually. Setting up an appointment, I thought, could mean a wait but for how long.
I called Custom Plumbing and I still cannot get over how helpful and considerate the staff was. The lady who answered