Irwin Industries is Vancouver Island's largest installer of exterior home building products since 1988. What that means for you is assurance of cost efficient, quality products, excellent warranty, and timely project completion with our over 50 professional installers. Our steel roofing will not rot, crack, warp, curl, chip, peel or erode.
A steel roof is as close to maintenance free as any roof can be. You will never have curling and broken asphalt shingles, broken tiles, and waterlogged wood shingles to deal with. Steel roofs have superior snow, water and airborne debris shedding capabilities. Contact us anytime, and we will gladly stop by and provide you a fair and accurate assessment of the cost of your project.
We give extimates on exterior products: Gutters, Downpipes, Soffit, Siding, Gutter Guard, Leaf Traps, and Steel Roofs. A very pleasant experience from my first phone call to the actual installation of the gutters. Thorough and professional in their work, they took every scrap of debris with them when they left and the gutters look great!
A steel roof is as close to maintenance free as any roof can be. You will never have curling and broken asphalt shingles, broken tiles, and waterlogged wood shingles to deal with. Steel roofs have superior snow, water and airborne debris shedding capabilities. Contact us anytime, and we will gladly stop by and provide you a fair and accurate assessment of the cost of your project.
We give extimates on exterior products: Gutters, Downpipes, Soffit, Siding, Gutter Guard, Leaf Traps, and Steel Roofs. A very pleasant experience from my first phone call to the actual installation of the gutters. Thorough and professional in their work, they took every scrap of debris with them when they left and the gutters look great!
Services
Irwin Industries was started in the late 1960's by Cec Irwin. It has grown to become the largest installer of exterior home building products on Vancouver Island. In 2001, we founded Pro-Tech Exterior Products Ltd. which is wholly owned by Irwin Industries. Pro-tech produces many of the products which Irwin installs.
We conduct ongoing internal training programs, we do not just hire people off the street. Newcomers to Irwin are required to work with an experienced person until we feel they are ready to work on their own, regardless of their experience with other companies. This ensures they know how we want the work performed.
Proper liability insurance and WorkSafe coverage is important to protect you in the event of a worker injury on your property. Many people do not realize that a homeowner may be held personally liable for the cost of an injured worker's rehabilitation if an uninsured or underinsured worker is hurt on their property.
The Better Business Bureau offers consumers a great deal of protection. The BBB will intercede on your behalf with accredited businesses to resolve outstanding issues. The BBB has no leverage with non- accredited companies and is limited to pointing out that they have unresolved complaints with the Bureau.
Often called eavestroughs, gutters keep water from damaging your house. Rainwater must be channeled from your roof to a storm drain system or an area well away from your house. Possible damage can include: flooded basements, mould issues (both interior and exterior), soil erosion, stained concrete, rotted decks, and stained stucco or siding.
Reviews (11)
Trent Taylor
Sep 18, 2021
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Installed our gutters but installed two of them improperly so that the water runs away from the downspouts. Called them many times to correct this but they never came to correct the problem and wouldn’t return phone calls. The excuse was that they are really busy but it’s been 1 1/2 years now. They got their money so obviously didn’t care. Never again.
Sharon McIntyre
Aug 03, 2021
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Professional from start to finish. Ron took me to see some homes with the same metal roof installed and I got to chat with some very satisfied homeowners! It transformed my home and neighbours have mentioned how much they like it. Quality install. Cleaned up the property very well when done. All done during the height of the pandemic. Came back to make one small adjustment at no additional cost. Worked with my contractor to also do some detail work on a pump house, etc. Highly recommended.
Gordon Campbell
Jun 29, 2021
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R. Renee
Jun 27, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Professional crew in every aspect, they took pride in their work, the site was always cleaned up during and after the work day. Our metal roof looks amazing and we are beyond happy and impressed with it! Definitely recommend this company 100%!
Services: Gutter installation, Roof installation
Professional crew in every aspect, they took pride in their work, the site was always cleaned up during and after the work day. Our metal roof looks amazing and we are beyond happy and impressed with it! Definitely recommend this company 100%!
Services: Gutter installation, Roof installation
Cameron Johnson
Jun 02, 2021
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Leanne
Mar 22, 2021
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Over 4 months since we gave the go ahead to install gutters, down pipes and leaf traps at our home. We are STILL waiting, with no communication from the company, unless we make repeated calls (we've only had replies twice since, always telling us that they aren't at 'us' yet). This is frustrating and is providing poor customer service. There's no reason they can't provide updates periodically, even if their work is weather dependent. It would give customers assurances about what's holding things up, and that their business is valuable and they are not forgotten. Very disappointed.
John Kelley
Feb 25, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
I used this company years ago. I found out they use the flavor of the month for installers. The roof still leaks and after multiple inspections from other contractors. They all said the wrong flashing was used. Irwin came out multiple times to try and fix it but it still leaks in multiple places today.
Service: Roof installation
I used this company years ago. I found out they use the flavor of the month for installers. The roof still leaks and after multiple inspections from other contractors. They all said the wrong flashing was used. Irwin came out multiple times to try and fix it but it still leaks in multiple places today.
Service: Roof installation
Saul Proctor
Jun 03, 2019
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I hired this company to replace my existing gutters. I was flexible enough for the installer to come on a Saturday and Sunday. Even though I paid for removal of all waste, installer left lots of gutter for me to dispose of. I contacted the company and got no reply. Many shards of metal were also left at my house which cut my hand open. I removed all their shards as I have young kids who could cut themselves. I will not pay businesses so quick in future as this company did not care about upholding the contract.
Greg
May 31, 2019
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Big Al
Jan 22, 2019
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Terrible company for servicing their work. I have not had a return call from the owners despite my REPEATEDLY requesting a return call about service!
They were sure quick taking my money!
********UPDATE May 23rd, 5 days after my posting this review
THEY FINALLY RETUNED MY CALL AND CAME OUT AND SERVICED THE LEAKY CORNER.
Happy that the work gone completed, but based on the amount of time it took, I still rate it as a
They were sure quick taking my money!
********UPDATE May 23rd, 5 days after my posting this review
THEY FINALLY RETUNED MY CALL AND CAME OUT AND SERVICED THE LEAKY CORNER.
Happy that the work gone completed, but based on the amount of time it took, I still rate it as a
Jeff P.
Mar 12, 2016
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I'm giving 5 stars for one reason , Shane , the installer and his crew .
He had a rather tough job , lots of custom corners and some stripping to do.
He and his crew member did an excellent considering he had not seen the job prior to getting here.
Part of the initial conversation was that the job had to be done in one day due to location and time issues.
They managed to get it done and done very well.
Unfortunately I can't say the same for the management.
At first it didn't look like it might get completed in a day so I called the office , he couldn't have cared less.
It
He had a rather tough job , lots of custom corners and some stripping to do.
He and his crew member did an excellent considering he had not seen the job prior to getting here.
Part of the initial conversation was that the job had to be done in one day due to location and time issues.
They managed to get it done and done very well.
Unfortunately I can't say the same for the management.
At first it didn't look like it might get completed in a day so I called the office , he couldn't have cared less.
It
