Network Telecom
Call now
Call now
Website
Call
We are a proud Diamond status AVAYA partner, and are capable of installing and servicing all current and past AVAYA products. We also partner with a number of other providers including Nortel, Panasonic, Bell and others. We provide exemplary products and services to our clientele. As a result, we are a leading national supplier of voice and telecommunications solutions.

Here at Network Telecom we do all that we can to keep your hard earned money in your pocket. We love to help businesses discover different ways that they can improve their current communications services and products while at the same time saving monthly costs. We provide technical support to all of our clientele 24 hours a day, 7 days a week, and 365 days a year.
Services
Network Telecom was established in 1979 as Smiston Communications. Since that time, we have changed our name to Network Telecom to better reflect what we do. As the business communications landscape evolves, with technology playing a more prominent role in improving productivity and efficiency, we continue to be at the forefront of our industry.
Take some time to read about some members of the wonderful team we have here at Network Telecom. We'd love to help you with any questions or inquiries you may have regarding telecommunications, cabling solutions or any of our products and services. Fun Fact: I like fishing, golfing and boating in my spare time.
At Network Telecom we value the community that we're surrounded by, and we always do our best to be involved in community events as a team and as individuals. Two members of our Network Telecom (Cathy & Dave) team attended the Avaya Engage 2020 Conference in Phoenix, Arizona this year! Charlie Roes, centre, 80, isn't ready to retire from the job he loves at Network Telecom in Kitchener.
Network Telecom of Kitchener, Ontario offers a product or service to fit every communications requirement for business across all of North America. We have knowledgeable staff with wireless expertise that can help guide you through the process and even do the installation and setup for you if you wish.
We are a proud Diamond status AVAYA partner, and are capable of installing and servicing all current and past AVAYA products. We are also the proud recipients of the AVAYA 2019 Mid-Market Partner Of The Year Award for all of Canada!. Network Telecom is an Avaya Certified Partner, able to provide you with the sales, installation and support of Avaya Telephone and Data products.
Reviews (7)
Shawn Hagen
Shawn Hagen
Jan 09, 2021
Report
Outstanding Service! We had a full phone system installed at a brand new facility and the experience was great. From sales to service the team followed through. The support we have received so far has been excellent. During our install the Network Telecom team even stepped in to help another company who couldn't complete their portion of the install on time. They truly understand the big picture and will do what it takes to ensure the install is completed to keep your business up and running. 10/10
Brant Mental Health Solutions
Brant Mental Health Solutions
Jan 04, 2021
Report
We just had an installation done today and it was a great experience. I am not at all tech savvy but everything was explained in a helpful and patient manner. The system seems great and we are really looking forward to running a more efficient office. Highly recommended!
Federal Screen Products Inc
Federal Screen Products Inc
Dec 06, 2020
Report
Network Telecom was wonderful to work with. Helpful and knowledgeable, their team transitioned our office to the new phone system with ease. They were also available to answer concerns and provide additional support post transition. Would definitely recommend their services. Thank you to the team at Network Telecom!
Sandra Thorne
Sandra Thorne
Oct 28, 2020
Report
Our Agency recently upgraded an aging phone system, spanning two physical sites, 20+ phone lines, and replacement of 40+ desktop and teleconferencing units. Everyone at Network Telecom was terrific - they provided excellent customer service and technical support at every step along with way.
Shout out to Cathy, Jeff, Ryan, Siban and Shea (and all the other professionals at Network Telecom) for going above and beyond.
Sales and office staff answered our calls and responded to emails promptly. Technicians onsite got the job done quickly, without issues.
Admin Seegmiller
Admin Seegmiller
Aug 16, 2020
Report
It is a pleasure to work with Network Telecom. They successfully transitioned our company to a new phone system including multiple locations, digital and IP phones. Extremely knowledgeable, responsive to ever changing business requirements. We would highly recommend the Network Telecom team.
Nicholas Nightingale
Nicholas Nightingale
Jun 15, 2020
Report
Network Telecom has been the solution provider for our telephony requirements for a number of years. They always offer competitive pricing, but more importantly they provide exceptional service. Staff are quick to respond, and are extremely knowledgeable. Their Corporate values align well with ours, where Customer Service is first and foremost.
Tim Bezner
Tim Bezner
Jun 14, 2016
Report
We have worked with Network Telecom for years and have always had prompt friendly service. They have installed our phone system and LAN and I have never had any issues. Our phone system is older and has followed us from our previous location but the staff are good at what they do and are still able to service it and get us parts. Great to work with you!