Terra Nova Plumbing is a family owned plumbing and heating company. It was started back in 1983 and has served the Comox Valley continuously ever since. We offer light commercial and residential services on Vancouver Island from Nanaimo to Port Hardy. Our objective is to provide dependable, reliable service.
Estimates are provided at no charge. For renovation projects we provide a free on-site consultation before we give an estimate of costs. Are you building a new house and would like some ideas and prices? Please feel free to contact us. Perhaps a renovation is in your future. Our complimentary on-site review allows us to work with you and your budget to create the kitchen, bathroom, powder room or fireplace that you envision.
Maybe you would like to improve your barbecue area outside with barbecue boxes or patio heaters? Terra Nova Plumbing is pleased to announce they are now the factory "Authorized Service Provider" for all John Wood and A.O. Smith electric and gas water heaters for Vancouver Island.
Estimates are provided at no charge. For renovation projects we provide a free on-site consultation before we give an estimate of costs. Are you building a new house and would like some ideas and prices? Please feel free to contact us. Perhaps a renovation is in your future. Our complimentary on-site review allows us to work with you and your budget to create the kitchen, bathroom, powder room or fireplace that you envision.
Maybe you would like to improve your barbecue area outside with barbecue boxes or patio heaters? Terra Nova Plumbing is pleased to announce they are now the factory "Authorized Service Provider" for all John Wood and A.O. Smith electric and gas water heaters for Vancouver Island.
Services
Whatever your need, be it design, new construction, home renovation, repair and maintenance; your plumbing, heating and gas needs will be met by Terra Nova Plumbing. Please see our drop down menus for further details on our construction service and waterworks divisions. Terra Nova Plumbing - Services Main Page Check back regularly for special offers presented by Splashes and American Standard.
We have assembled a professional team that works closely with property management companies, commercial developments, and strata groups. The range of services we offer include, drain cleaning, video inspection of underground electrical and gas piping, replacement water heaters and plumbing fixtures.
Here, every participant was able to win a prize, that included gift certificates for a service call from one of our technicians, a multi-drawer Milwaukee tool chest, a Toto toilet and a Delta faucet. Many thanks go to our suppliers for supporting this endeavor. Teams also got to enjoy chili dogs with homemade chili and toppings along with a cool refreshment.
For over 30 years we have assisted in designing and installing plumbing systems for both homeowners and developers. With the aid of the knowledgeable and professional staff at Splashes we are confident that we will help make your vision a reality. Some of the projects we have been involved with are listed in the Projects section of our site.
Reviews (11)
Bruce Johnston
Nov 01, 2023
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The water mainline to my house sprung a leak in early fall. I called Terra Nova and they responded to my call right away, Nick . Their people showed up, Joel B and got to work to dig a trench across my lawn to fix the leak. They put down tarps to help save the grass, which worked really well and when the job was finished cleaned up the site and the grass is coming back amazingly . An excellent job all around.
Kudos to the city also, they were very quick to respond to identify where the water main was and after all the digging around that area, filled it back in and put in city identify covers for the water and sewer and then had a crew come and pave the driveway where it was dug up. Great work for everyone involved
Kudos to the city also, they were very quick to respond to identify where the water main was and after all the digging around that area, filled it back in and put in city identify covers for the water and sewer and then had a crew come and pave the driveway where it was dug up. Great work for everyone involved
Caroline Neumann
Dec 27, 2021
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Our water system from our well would not work . We called 4 different plumbing companies and terra nova is the only one that called back we explained our situation . They said they would prioritize us as we had no water and they where here the next morning. Jamie and Liam arrived on time and very courteous and professional. Would highly recommend this company for their professional service and excellent employees. We have running water again after an hour .
Roberta Press
Dec 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Great service, very timely response, cheerful and polite, good communication, arrived exactly when they said they were going to come, took the time to explain what was going on in detail and make recommendations to help it not happen again. Thank you, great service!
Service: Unclog drain
Great service, very timely response, cheerful and polite, good communication, arrived exactly when they said they were going to come, took the time to explain what was going on in detail and make recommendations to help it not happen again. Thank you, great service!
Service: Unclog drain
Alan P.
Aug 14, 2021
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Dylan Hunter
Aug 11, 2021
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Workmen were great and we have no complaints about them, however management was not. We had THREE no shows for our appointments without any contact or reasoning as to why until I followed up with them. Manager I was dealing with acknowledged that was unacceptable but also didn’t even offer an apology. Wasted a ton of our time in that respect. Also the manager forgot to add things to the work order even though it had been confirmed with me via email, so the workmen had to come back. Don’t know if the manager in question was just taking on too much work, but it really left a sour taste in our
Courtneyy Jade
Feb 23, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness
Terra Nova is my go-to plumbing contractor! We use them regularly and have always found them to be thorough, competent and fair. They are always quick to arrive and fix the problem. I would strongly recommend them to anyone in need.
Services: Unclog drain, Repair faucet, Repair toilet, Repair shower, Find & repair leak
Terra Nova is my go-to plumbing contractor! We use them regularly and have always found them to be thorough, competent and fair. They are always quick to arrive and fix the problem. I would strongly recommend them to anyone in need.
Services: Unclog drain, Repair faucet, Repair toilet, Repair shower, Find & repair leak
Lauren Hunchuk
Jan 27, 2020
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Terra Nova Plumbing needs to know how amazing I think they are. Today there was an issue that needed to be looked at. I was home, with 2 kids and 2 kittens and they came by to check out the problem. Being alone in a home with kids, anyone coming into your house can make anyone feel uneasy but I have to say, I never ever felt unsafe and that is because the level of professionalism, and thoughtful work ethic that Zlatan showed not only my home but myself common respect was outstanding. He was patient while trying to figure out the problem, polite and clean, he was observant and his phone manners
Michelle Archer
Oct 27, 2019
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Fantastic service. I thought my outside tap was fixed but just after accepting an offer on my house I realized the tap wouldn't turn off the water completely. The inspector was due to arrive as per the buyers offer to buy my home. Dwight from Terra Nova arrived 30 minutes after I called and had the job done in 30 minutes. The bill was extremely reasonable, Dwight is very friendly and professional. Couldn't have asked for more.
Cape Lazo Campground
Jun 03, 2019
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We had the main water line to the campground crack on a Saturday. Within 20 minutes they had a guy on site to fix it. Turned into a large job and they stayed till the end. Working in a tight space and in the dark, they got the job done. Very knowledgeable and polite. We highly recommend them and will use them again in the future. Thank you!
Dan Kyle
Jan 20, 2019
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Dwight and Terry (owner) came out on a Sunday morning of a long weekend and spent 4 hrs replacing my gas hot water tank. That is exceptional! They were friendly and neat, too. I could not have been happier with the quick service (they were there in an hour) during my "emergency" - thinking I wouldn't have hot water for days! In fact, the owner was able to source a tank from a supply warehouse within an hour as well!
Karen Andrews
Aug 02, 2018
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While trying to sell my house, it was discovered that there was dampness in the crawlspace. Because it was actively being viewed I was in a bit of a panic to find and fix the problem asap. I called two companies, the first one told me they might be able to come and check it out in 2-3 days. I couldn’t wait that long.
I called Terra Nova and was told they could stop in and do a quick check on the way to another site as they were going by my place that morning. Within 10 minutes, they were at my door.
As it turned out the entire perimeter drain needed to be replaced as it had been incorrectly
I called Terra Nova and was told they could stop in and do a quick check on the way to another site as they were going by my place that morning. Within 10 minutes, they were at my door.
As it turned out the entire perimeter drain needed to be replaced as it had been incorrectly
