BonaVista has been an inground pool and hot tub builder for more than three decades. In that time, it has grown to become the GTA's only fully integrated custom design, build, and finish firm. Nothing rewards your body and soul quite the same as a Hydropool hot tub. Imagine your own personal getaway, a place where you can relax, meditate, and enjoy quiet times.
The Hydropool swim spa is the perfect way to swim every day. Swim spas provide the ultimate swimming experience, are ideal for aquatic exercise, therapeutic hydrotherapy and overall family fun! Are you pressed for time and can't always shop during store hours? Looking to check one more errand off your list?
If so, make life easy so you can spend more time in your pool or hot tub - shop online with FREE delivery on orders over $200 before tax. BonaVista offers a wide selection of contemporary fire features, shade solutions, patio furniture, barbecues, outdoor kitchens, heaters and lighting options.
The Hydropool swim spa is the perfect way to swim every day. Swim spas provide the ultimate swimming experience, are ideal for aquatic exercise, therapeutic hydrotherapy and overall family fun! Are you pressed for time and can't always shop during store hours? Looking to check one more errand off your list?
If so, make life easy so you can spend more time in your pool or hot tub - shop online with FREE delivery on orders over $200 before tax. BonaVista offers a wide selection of contemporary fire features, shade solutions, patio furniture, barbecues, outdoor kitchens, heaters and lighting options.
Services
BonaVista has been helping our valued clients care for their pools for as long as we have been building them. Our Customer Care Department is ready to help you, no matter what your needs might be.
We will happily save you time by keeping your water silky smooth and your pool spotless for you; alleviate your worries by maintaining the peak optimal performance of your mechanical system; helpfully walk you through some troubleshooting over the phone; and even renovate and refresh the finishes of your well worn but still loved pool!Your pool is meant to be a source of simple relaxation and stress relief.
We will happily save you time by keeping your water silky smooth and your pool spotless for you; alleviate your worries by maintaining the peak optimal performance of your mechanical system; helpfully walk you through some troubleshooting over the phone; and even renovate and refresh the finishes of your well worn but still loved pool!Your pool is meant to be a source of simple relaxation and stress relief.
BonaVista has been a custom pool and hot tub builder for more than four decades. We are a family owned, second-generation custom pool, hot tub and water feature construction company that makes outdoor dreams come true. BonaVista's pool sales and service division is managed by brother and sister team Peter and Melissa Brown, and is based in Markham, Ontario.
Lap pools can be used for training, swimming lengths, playing volleyball or even water basketball. If you are looking for an aquatic fitness training solution there is no better place to create your retreat at home. BonaVista is your partner in wellness and healthy living. Share your fitness vision.
Reviews (21)
Kim Hislop Taylor
Dec 20, 2021
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We bought a hot tub in April and it just arrived (mid Dec). Covid has created so many issues and delays, but Rob was amazing at keeping us updated and as soon as it was available he was on it! The delivery was smooth and easy. Rob came over once the tub was full and walked us though everything and is always available for questions. Top notch service all the way!
Dean Morrison
Dec 17, 2021
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Patrick Dalzell
Oct 23, 2021
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Sandy Prsa
Sep 11, 2021
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Alex Kanellos
Sep 01, 2021
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Laurie Levitt
Aug 25, 2021
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Just received our hot tub last week and we are fully enjoying it. We had to wait for it a few months due to Covid but we were made aware of that from the beginning. Rob clearly communicated the timeline and… supplied us with excellent references for an electrician and a crane company. The delivery was smooth and the installation team were friendly and professional. Rob came and gave us a chemistry 101 tutorial and showed us how to maintain the tub. He also told us that we can bring a water sample by the store anytime and they can inform us on how to make things right if we are having any
Andrew Bartholomew
Jun 30, 2021
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Wayne Power
May 19, 2021
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Covid has definitely made people rethink their ways of using their spare time. My wife and I went in to see Rob last August and immediately fell for our tub. It arrived last week and is the focal point of both of our days. Rob was awesome throughout the process and his on site tutorial relieved much of the anxiety new hot tub owners might feel. Thank you very much Rob and Jennifer, we love it!
Kristy S.
May 07, 2021
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Rob at BonaVista was a great help in determining what hot tub would fit our preference and we went with them as the manufacturer is a Canadian operation and the quality was excellent. I also really liked the range of fittings and styles. My husband is very tall and I am average so needed a hot tub that would fit us both and found the perfect one. We had delays in delivery mainly due to Covid impacts in supply chain but now we have it and enjoy daily. The staff continue to help post sale with an questions and do free water testing which have found helpful as you learn how to balance. Would definitely
Michael Case
Jan 25, 2021
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Our experience with Bonavista has been great. We purchased our new Hydropool Hot Tub in December, and despite some frustrating issues with the hot tub itself, Bonavista’s customer service has been excellent. Jennifer is great to deal with and made sure we were taken care of. Her team is very knowledgeable and always helpful as we continue to learn about proper hot tub water chemistry! We highly recommend Bonavista.
Judy Phillips
Jan 01, 2021
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BonaVista built my pool in the early 70s when they were still ValMar. It’s always been an amazingly built pool. My father was a friend of the original owner. We always received great service. Until last year. We needed it sandblasted and painted. It took over 2 months. The weather was partly to blame but not completely. I felt like an afterthought. It cost $15,000. Then after it was done I had filter problems. It took at least 3 different visits by mechanics that cost more per hour every time to fix something that was not that complicated. When I suggested what it might be I was treated like
Dj Kennedy
Dec 22, 2020
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Beware of using this company for anything! I used them for a 3 year period for general maintenance and overall management of my pool. I had issue after issue with them.
1) They were scheduled every other week to come to balance the water and do general maintenance. They would then fill out an electronic card to let me know they had been there. Not only did they not come on a few occasions but I had to actually go through all of my NEST Video to prove it to them. Their response? "Oh sorry - ok we won't charge you for that day then." What? Gee thanks! 2) They replaced a heater with a brand new one
1) They were scheduled every other week to come to balance the water and do general maintenance. They would then fill out an electronic card to let me know they had been there. Not only did they not come on a few occasions but I had to actually go through all of my NEST Video to prove it to them. Their response? "Oh sorry - ok we won't charge you for that day then." What? Gee thanks! 2) They replaced a heater with a brand new one
Peter Corolis
Dec 18, 2020
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Marco Di Buono
Nov 30, 2020
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We are so pleased to be part of the BonaVista family. Our Aqua Trainer was delivered just recently and the experience was seamless thanks to Jenn making sure we were fully prepared with everything we needed to make the delivery turnkey.
Now we have an opportunity to enjoy our pool all winter long! So exciting!
Now we have an opportunity to enjoy our pool all winter long! So exciting!
Myra Emsley
Aug 31, 2020
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Customer service excellence! For a repair of two hot tub leaks my husband arranged with Bonavista for a next day appointment. Their professional and ‘masked’ team of Blair & Alex arrived on time and provided very courteous and professional service. It wasn’t until we filled the tub, after their departure, we noticed two new leaks at the heat exchanger and pump. We called Bonavista and within the hour their ‘Dream Team’ of service guys Blair & Alex returned to fix these too. Well done Bonavista! Thank you.
Virginia Thompson
Aug 29, 2020
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Thrilled to enter my first google review for Rob Irvine and Bonavista Pools. Our Hydropool executive swim spa, purchased from Rob, arrived in our backyard 3 days ago. Best sales experience I've encountered, ever. Add a pandemic, and I am amazed at how well Rob and Bonavista responded. Professional, communicative, thoughtful, caring, with an excellent understanding of their product and their customer's needs. Highly recommend Rob and his team. Equally recommend the swim spa to maintain good health. My family and I will be swimming 365 days a year! Thanks for having such a positive impact on our
Sally T.
Nov 16, 2019
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We have been a happy Bonavista customer for over a decade. We bought our first Hydropool hot tub from them and our 2nd after we moved and realized we couldn't live without it. We also bought all our patio furniture, covers, and patio heaters from them over the years. Jennifer and her staff are great and they always provide amazing service. We recommend them to all our friends looking for a hot tub or swim spa.
Rebecca Whiteside
Nov 16, 2019
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I will give 3 stars because they did a good job with our closing last Fall and some of the people they sent to open it did actually do a good job but others failed to realize that the reason the water was still cloudy was because there were raw tiles and leaves still at the bottom of the pool. Instead of diagnosing the root cause of the problem during their 10-20 minute visits, they just kept dumping more and more "Amaze Plus" in the pool (on our dime) and it still didn't solve the problem. After roughly 8 visits (no heads up before any of the visits) and still not having a pool that was ready
Irene Fontana
Jul 12, 2019
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Andrew C.
Dec 20, 2017
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0 Stars if it was available, Poor customer service. Agents were rude to me on the phone and hungup on me. Pool froze after 3 weeks of communication stating my heater was not functioning properly. I was promised a service tech for the heater on multiple dates however the tech never showed. Installed a brand new heater so they say and removed my old heater without permission then when i asked to have my old heater back as i would like to fix it and use it as a backup they advised me it was there policy to remove all damaged belongings and my heater was in the garbage. This heater could clearly have
Valerie J.
Apr 30, 2015
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What a beautiful store and the staff at Bonavista was fantastic! Great selection of not only pools but outdoor furniture, fireplaces, and tons of outdoor living ideas. The Bonavista team really helped us understand our options and they took their time with us to make sure we had all of our questions answered.
Jennifer provided us with excellent and informative advice.We ended up ordering a complete entertainment sectional to go with our new salt water hot tub.
Jennifer provided us with excellent and informative advice.We ended up ordering a complete entertainment sectional to go with our new salt water hot tub.
