Backyard Resorts Pool & Spas
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Backyard Resorts Pool & Spas
We are proud to offer a wide range of hot tubs from Beachcomber Hot Tubs. We carry everything from entry level hot tubs to the highest available models on the market. We also offer a wide range of accessories and additional features for your hot tub to ensure you get the best and most enjoyable experience!

Beachcomber has been leading the world in manufacturing quality hot tubs since 1978. Beachcomber is devoted to contemporary industrial design in every form, from the simple functional features, to making the most energy efficient hot tubs in the world. Backyard Resorts now has two locations in the Waterloo Region!

Visit us in Cambridge at 20 Sheldon Drive or stop by our Kitchener location at 1373 Victoria St. North. Both locations have over 4,000 Sq. Ft. of showroom floor space with dozens of hot tubs, patio furniture, and accessories to browse through! Our experienced and knowledgeable staff are ready to help you turn your backyard into the ultimate outdoor living space.
Services
To contact our Service & Repair department during regular work hours please contact us directly by phone. To contact our Service & Repair department after hours please use the Service & Repair Contact Form. We respond to all inquiries within 24 hours.
Beachcomber Hot Tubs has been leading the world in manufacturing quality hot tubs since 1978. They are devoted to contemporary industrial design in every form, from the simple functional features, to making the most energy efficient hot tubs in the world. In a Beachcomber you can spend quality time with your loved ones with no disruptions.
Backyard Resorts has patio furniture for every occasion. We carry extensive collections from Enclover providing limitless design options for your backyard or patio. Many of our collections are flexible allowing you to create inventive combinations so that you can design your patio the way you've always wanted.
At Backyard Resorts we carry everything you need to keep your pool or hot tub at its best! From replacement parts to new filters we have it all. Want to learn more about the pool parts and accessories we carry? Contact one of our two locations in the Waterloo Region and let us help you find the right accessory for your backyard resort.
There are five key reasons a Backyard Reosrts is your best choice for pool care. They are highly trained, well-equipped, experienced, friendly, focused and trustworthy. Visit us at either Backyard Resort location in Kitchener or Cambridge and discover the BioGuard Expert Advantage for yourself! Backyard Resorts is happy to help you fix any water chemistry issues in your pool or hot tub with our detailed water testing station created by BioGuard.
Reviews (13)
Karen Eakins
Karen Eakins
Jul 20, 2021
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I wish Backyard Resorts would teach all the local businesses what customer service is!. I have never encountered such a customer focused company, Fred and Team are AMAZING! I wish they could expand to provide everything I could possibly need to purchase and I would never have a worry again. Do not hesitate if you are considering purchasing from them, you will not regret it.
Christopher Jeske
Christopher Jeske
Jul 11, 2021
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Savannah (sp?) is awesome!!! My partner and I just bought a home with a spa and have no idea what we’re doing. This woman broke it all down for us and in no time I can do science!! She helped me locate a filter for my odd sized tub, we learned about enzymes and had real human conversations. There should be more people out there that can connect and engage like Savannah. I’ll be back for sure.
Jason Strachan
Jason Strachan
May 28, 2021
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April and Fred are amazing knowledgeable and friendly. I resently had to sell a family members house that had a pool that was in horrible shape. They opened the open after 2 years of being sealed.They guided me throw maintance and how to clean everything. I must have called them 6 or 7 times over the course of 5 days and everytime they were able to help me out. I would highly recommend them for your pool needs.
Ian Sommer
Ian Sommer
May 10, 2021
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Was able to find the start up and maintenance chemicals I needed on the website, placed and paid for the order which was ready for pickup in a couple of hours. Everything was waiting for me at the front door for curbside pickup with quick and courteous service. Will definitely be a return customer.
Scott FitzGerald
Scott FitzGerald
Apr 25, 2021
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"Pool supplies are tough to navigate this year with COVID... and then I found Backyardresorts Cambridge.
In my efforts to shop local I actually ended up with better products and a way easier purchase experience than Amazon or Walmart etc.
The whole team was great and real knowledgeable people answered the phone (QUICKLY too!).
So, I drove over for curbside pickup twice.
April, Andrea, and Sarah sorted me out for what might be a long summer of backyard swimming.
Needless to say I will be back and I am impressed."
Check this team out.
Dave Sammynaiken
Dave Sammynaiken
Apr 24, 2021
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Backyard Resorts. You guys are the best!! Fred, your crew is fantastic! They were all super professional and awesome over the past few days! April and Andrea...Thank you for helping us pick the new liner, (new pattern) and being super helpful with all of our annoying questions over the past 7 years! I can’t even express how great your entire team is! Thank you Backyard Resorts!
K. Lam
K. Lam
Apr 12, 2021
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Extremely helpful writing out details on how to chemically treat my new hot tub. Highly recommend! 👌
Paul Montague
Paul Montague
Nov 08, 2020
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We've owned our Beachcomber hot tub since 2004 and it still runs perfectly well. Backyard Resorts have helped service it for as long as I can remember, and their team has been fantastic for us. The owners are awesome and have come through time and time again. And April (one of the owners) has offered DIY advice on several occasions when the fix was simple. Seriously, you can't ask anything more from a company.
Colin Kent
Colin Kent
Sep 16, 2020
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I didn't buy my hot tub from Backyard Pools and spa! But I should have! The service they provide is Excellent. Old fashion service and a fair price!
Pim Vermeyden
Pim Vermeyden
Aug 12, 2020
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Fantastic experience - Cory was incredibly helpful, patient, and above all friendly. Talk with him for 5 minutes and you'll find yourself more enthusiastic about hot tubs than you ever realized.
Lynn Bob Stuebing
Lynn Bob Stuebing
Aug 01, 2020
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Outstanding, timely service. Quality work and quality staff. Thank you Fred and service staff. 5⭐️s +.
Anthony Zammit
Anthony Zammit
Sep 04, 2019
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We just purchase a Hot Tub now over a month ago, we had amazing time in the past month, enjoying it almost every day. Cory was amazing and the staff is #1. Highly recomend the purchase experience, you will feel that it was work the money! After sales is just the same! Highly recommend!
John Fletcher
John Fletcher
Jan 23, 2019
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Everything you need in one place. Great people to deal with and if they don't have it, they will try and find it for you.