First Call Septic Service
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First Call Septic Service
First Call Septic Service offers service to commercial and residential clients with septic system repairs in the York and the Durham regions. First Call Septic Service provides experienced technicians. We service septic and holding tanks, inspect systems, and clear drain lines. First Call Septic Service is available for your emergency septic system pumping and repairs.

Buying a new home that has a septic system? Safeguard your family's health and avoid expensive repairs later on. Before you buy, contact First Call Septic Service for an inspection by a licensed technician. Our technicians are ready. Established in 1955 as a family-owned and -operated business, First Call Septic Service is in its third generation.

Dedicated to providing friendly and professional services for our customers in the York and the Durham regions, our technicians show up at your home or business exactly as promised. First Call Septic Service is licensed by the Ontario Ministry of the Environment.
Services
Founded by Carl Burns in 1955, First Call Septic Service has been a family-owned and -operated business since then. We have grown well since the company was founded, and we aim to provide quality services and fully satisfy all our customers. Ever since our inception, we have been proudly serving the York and the Durham regions.
Protect your family's health by keeping your septic system in perfect working order with catch basin pumping in the York and Durham regions. You depend on a septic tank and the pipes that feed it to remove and treat the wastewater that flows out of your home's drains every day. Avoid breakdowns and back-ups with troubleshooting from First Call Septic Service.
In locations not served by sewers, you have to rely on a well-maintained and fully functioning septic system to carry away and treat every drop of wastewater from your toilets, bathtubs, and washing machines. Your septic tank not only holds wastewater but also contains bacteria to break it down and let waste solids settle.
Keep your pressure septic system pump in good working order at the best prices in the Durham and the York regions with septic tank repairs from First Call Septic Service. You don't have to wait until business hours if your centrifugal or turbine pump gives out on a weekend or late in the evening. We make room in our schedule for your emergency.
If you're about to start a construction project, chances are you'll first need the help of an excavation contractor. In the Durham and York regions, First Call Septic Service offers a variety of excavation services for both residential and commercial clients. Whether you need a level base for a new road or foundation for a new home, our experienced contractors won't leave you waiting!
Reviews (10)
L. Richer
L. Richer
Jul 15, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The entire team is stellar! Very helpful, very responsive and very personable. They took care of everything, like the permits, and the work and clean up was done quickly and professionally. I would recommend them 100%!
Rich T.
Rich T.
Apr 17, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Great job. Showed up on time and was done quickly. Also took the time to answer questions and educate me on the septic system.
Jeff Burgess
Jeff Burgess
Apr 13, 2021
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Highly recommend First Call Septic Service! We spoke with Dave in regards to our plans for the backyard and how we could incorporate the existing equipment. It was determined we needed to relocate our septic field to accommodate the new structures required. Dave and his team took care of the permits, relocating of the new service and pumping the tank.
In business today it’s rare to find companies who genuinely care for their customers and will go the extra mile. The crew were knowledgeable, friendly and hard working. Dave and team – Keep up the great work and I’m more than happy to provide
Rebecca Soeiro
Rebecca Soeiro
Mar 19, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
The service technician was very nice, informative and helpful. They showed up in less then 24 hours after calling. Located, pumped, and gave a great service! I wouldn’t recommend any other pumping service, after growing up with septic at my family cottage for years, this one was by far the BEST! First Call, first choice!
Services: Waste disposal repair, Outdoor system repair, Drain unblocking
Charmaine Foon
Charmaine Foon
Feb 21, 2021
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Positive: Professionalism, Punctuality, Responsiveness
We called to have our septic pumped out. Excellent service! Marie was very helpful and the technician arrived when promised, was friendly and professional. Will definitely be using them again!
M. Afshari
M. Afshari
Jan 06, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Trustworthy, reliable and honest. I called due to an emergency, and help arrived within one hour. Don’t even think about it, just call these guys.
Services: Leak investigation and repair, Outdoor system repair, Drain unblocking
Warren Fetterly
Warren Fetterly
Sep 11, 2020
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Positive: Punctuality, Quality, Responsiveness
Prompt, friendly and professional service. We called, they came no issues and lovely to deal with. This is the second time in as many homes we've used First Call and are glad we found them all over again =) Great little company! =)
Deanna Harvey
Deanna Harvey
Sep 11, 2020
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
This company was fantastic we had a septic tank that needed emptying right away and they came within a couple of hours. The lady who set up our call was so kind. The gentleman that came to the house who is also the owner was so incredibly helpful. I would highly recommend this company!
Tariq Habib
Tariq Habib
Aug 03, 2020
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Rarely would I give a business accolades as high as First Call Excavating deserves. I called Dave for a wet septic bed. He arrived the same day and we had a chat and he explained what he though the issue was. I later called him again to start work to replace the bed. Little did I realize that it would be such a big job. Dave took care of the permit and paperwork and arrived on the scheduled day just prior to Thanksgiving. He contacted Hydro and gas to scope and mark where the wire and pipes were. Appropriate machinery arrived and work started early morning each day around 7am. Machines were quiet
Dave L.
Dave L.
Aug 20, 2018
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This is the second time I used First Call after I had a clogged tank baffle and a backup in my finished basement . Even though they were very busy the day I phoned at 1:00pm, they promised to come over that same afternoon. They arrived earlier than expected and fixed the problem in 10 minutes.
They also pumped my tank and gave me advice what to do should this problem occur again.
First Call has the best equipment with a high capacity pump and they have many lengths of hose to get from the street to the back of my property.
This is a family business and all of them are very polite, knowledgeable