Elite Hot Tub Service
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Elite Hot Tub Service
Let us do the work of taking care of your hot tub balancing weekly, bi-weekly or monthly with our computerized water machine. Whether it's needing your hot tub repaired, fixing damage from sitting too long or the weather elements, we're here to help you restore your beloved tub. At Elite Hot Tub Service, we've built our livelihoods on servicing people's hot tubs.

From the simple to the lavish, no job is too big or too small we've experienced it all. We can help you every step of the way, our technicians are meticulously trained and dedicated to getting your hot tub up and running as quickly as possible. Maybe looking for a simple water test to keep you on track?

Stop by, it's free. Our test machine can give you precise measurements on how much, and what you need to balance your water. We also offer stress maintenance- are you going away, is winter coming or are you too busy to stay on top of your tub? Have us take care of your hot tub chemistry and mechanics for you.
Services
With years of experience repairing hot tubs, you can trust in our service team to find you an answer no matter what the issue is. You may have one service technician arrive at your home for your visit, but in reality you get all of us together to find you the best results. Maybe you're a new hot tub owner, or planning to move your hot tub to your new home, we have your back always.
Let our experts provide health and wellness for your family and friends, by taking care of the all-important regular water testing, and maintenance. By keeping the chemicals balanced you ensure the health of not only your tub and longevity of components, but also any lurking diseases that can grow in water and can cause rashes.
Previously loved hot tubs restored and fully functional. When it comes to refurbishing a tub, we replace any components that are not working or looking really worn. We do our best to find pillows, filter covers and any other original accessories to really bring life back to the tub. All hot tubs are 240v unless specified.
Our approach to hot tub design is both elegant and practical. At Marquis, every decision we make revolves around the question, "How can we improve the user experience?" Whether the answer deals with therapeutic benefits, ergonomic details, ease of use, water care, aesthetics, noise level, installation, durability, reliability or affordability, our goal is the same.
Great Lakes Hot Tub series embodies more beneath the surface. Allow your spa experience to become more relaxing and luxurious than ever with new and exciting all-inclusive features.

Our Glacier AOP Filtration brings the purest water possible to your spa by combining ozone generation and UV-C light; blackout insulation ensures that your tub stays warm, allowing up to 20% more heat retention; multi-speed pumps bring up to 400% more hydro massage configurations; and the Spa Status LED brings more convenience to your spa maintenance, allowing you to check the status of your spa from your kitchen window.
Reviews (10)
Ronald Russell
Ronald Russell
Jan 10, 2022
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Positive: Professionalism, Quality, Value
Staff were very friendly, helpful and went the extra mile when delivering our hot tub today. Superb service by all staff we had contact with. Highly recommend this company to anyone shopping for a hot tub and great service!
Doug Walker
Doug Walker
Nov 25, 2021
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This company came recommended by a friend and they were great. The technician was very friendly and knowledgeable. He had to replace a heater element and explained other programs that the service offered. I would recommend them
Michael Cowan
Michael Cowan
Nov 15, 2021
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Thanks to the team at Elite Hot Tub Service. They fixed the issues that were causing my electrical to trip efficiently and effectively.
Would recommend to anyone needing hot tub service in the Durham Region.
Laura Naumann
Laura Naumann
Oct 23, 2021
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Positive: Professionalism, Responsiveness
Very professional. Took the time to explain what had happened and what products we should be using going forward. As new hot tub owners, it was greatly appreciated! Would definitely recommend!
Luisa Camelo
Luisa Camelo
Aug 12, 2021
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This is the response I received when I told them they installed a part with the wrong voltage causing a new pump to blow after 6 months… and they told they wouldn’t come out because I was put on a “no service list”
“Still replaced the part for free when you brought in the part, even though Warranty is technically voided from us and the manufacturer if touched by someone other than us. Leaving the negative review after all of this is a puzzle to me. Are you trying to get something for free? “
Luisa
Luisa
Jul 30, 2021
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Critical: Professionalism, Quality, Responsiveness, Value
they are confused as to who the merchant and customer are, pump burned out after 6 months, hired a subcontractor to actually do the job, rude front desk, puts customers on " no service lists" when they call for follow up or cancel one appointment. I suggest they enroll in customer service skill building. I do not recommend.
Peter Wright
Peter Wright
Jul 25, 2021
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Positive: Professionalism, Responsiveness
Had two leaks in my hottub they came over, diagnosed the problem, and fixed them both at a fair price. Would recommend them for your hottub service and repairs.
Dave A.
Dave A.
May 10, 2021
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The customer service is great from my experience. They moved our Hot Tub to our new home. It wasn't an easy move, but they came through. I'd recommend them to move yours also!
Edward Crosier
Edward Crosier
Mar 10, 2021
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Very friendly staff, purchased a hot tub today, enjoyed the no pressure friendly service
Mer Park
Mer Park
Nov 22, 2020
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Andre came to fix my hot tub. He was professional, polite, and did amazing work. He was absolutely a pleasure to deal with. I tried calling many hot tub service places, but no one was calling me back. Elite responded immediately and sent out Andre the next day. Elite and Andre provided excellent customer service and I will not hesitate to use them again.