Fantastic experience with this local company, we would strongly recommend using their services. Professional, prompt and great work. Very happy with the work they provided. They were quick, clean and efficient. Serviced, fixed and cleaned two of our fireplaces. Even added some material that burns and looks likes embers for free, very nice touch.
Will be using them again in the summer to run gas lines for a bbq and fire pit for the deck. Great company - They came the same day we called, they were quick, efficient and had great customer service. I had a great experience with this company, not only did I get an appt fast, they were so fast and efficient!
They came on time and they were very fast, polite and they gave me all the info I needed for future cleaning on my gas fireplace. I will be using them on yearly basis for sure. Tony from Kirkstone was scheduled to arrive between 3-5pm, and got there at 4pm. After reviewing the things I needed done, he quickly got to work, and was able to do everything I'd asked, within an hour.
Will be using them again in the summer to run gas lines for a bbq and fire pit for the deck. Great company - They came the same day we called, they were quick, efficient and had great customer service. I had a great experience with this company, not only did I get an appt fast, they were so fast and efficient!
They came on time and they were very fast, polite and they gave me all the info I needed for future cleaning on my gas fireplace. I will be using them on yearly basis for sure. Tony from Kirkstone was scheduled to arrive between 3-5pm, and got there at 4pm. After reviewing the things I needed done, he quickly got to work, and was able to do everything I'd asked, within an hour.
Services
For 24+ years, the Kirkstone group has been providing premier heating services throughout Vancouver. Like most home service companies, the business started out as a one-man, one-truck operation. In 1996, out of an apartment in North Vancouver, British Columbia with just $3,500 and a single employee, 26-year old John Graham founded Kirkstone Heating.
Our fireplace specialists perform a thorough 30-point tune-up and inspection to ensure your fireplace operates at peak performance throughout the fall and winter season. Our fireplace repair and installation team have 24+ years' experience repairing and installing all major fireplace brands including Montigo, Continental, Bravo, Heat & Glo, Kingsman, Valor, Napoleon, and many more.
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Reviews (9)
Robin F.
Jan 06, 2022
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David G.
Sep 20, 2021
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Called out Kirkstone to check a furnace in our house where the blower didn't start/stop reliably (although it still worked when triggered manually). Tech came out and poked around for a couple of minutes before quoting $1500 for a new gas assembly because "they don't make parts for your furnace anymore, it's too old."
Did some more investigating (with help from online videos) and found the issue had nothing to do with the gas assembly and it was only the blower thermal switch that was failing to actuate properly anymore. They don't make the original switch anymore
Did some more investigating (with help from online videos) and found the issue had nothing to do with the gas assembly and it was only the blower thermal switch that was failing to actuate properly anymore. They don't make the original switch anymore
Danica V.
Jul 01, 2021
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I found Kirkstone Heating through Yelp and contacted them with my job. It was to modify an existing bbq connection that was not the right size for the bbq we had purchased. Within a few minutes, got a response that they could do it - and they reached out and coordinated the work a few days later. They came by, and got it done in a super short time (30 minutes?). They did a great job and now we can use our BBQ! Yaaas!
Trish M.
Feb 20, 2021
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HOLY CRAP What a great company!! I called yesterday and this morning (yes ... Saturday), their technician is here, arrived EXACTLY when they said he would but just in case, I got a 30 minute heads up by text. SO professional, I'll be keeping them on speed dial for regular annual servicing of my gas fireplace.
Roberta T.
Dec 01, 2020
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Interesting experience. I have 2 former wooden fireplaces converted into gas. The cleaning and maintenance services are not the same as the new ones. When I requested these services, I sent pictures of the fireplaces attached to the email. They replied me back pretty quick. When the maintenance person came, he wasn't very friendly and even less when he saw the fireplace. He said to clean them, it would be 3h of work each. He would have to remove every single piece of the fireplace to do it properly. It's not the simple procedure of coming and cleaning right away. He said he didn&apos
Lachlan M.
Apr 02, 2020
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Tara E.
Oct 14, 2019
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I had Kirkstone to fix my gas fireplace, they came on time with all they needed to get it working. He told me how much it would be before he start and had it done in just over an hour. I had a previous quote from another fireplace repair company that was over twice as much. Happy I got a second opinion
Gagan D.
Sep 30, 2019
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Camila D.
Nov 06, 2018
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