We believe community is more than just bricks and mortar. Its that sense of place that influences our experiences, feelings and memories which ultimately forms part of our identity - both individually and communally. It is a precious thing that must be nurtured and cherished. Imagine a community completely immersed in nature.
Where birdsong is background music and forest trails are part of your everyday. This is Kanaka Springs, a 60-acre masterplan community of townhomes and single-family homes. Our team has built over 1,200 new homes in over a dozen new communities throughout the lower mainland.
Where birdsong is background music and forest trails are part of your everyday. This is Kanaka Springs, a 60-acre masterplan community of townhomes and single-family homes. Our team has built over 1,200 new homes in over a dozen new communities throughout the lower mainland.
Services
We believe community is more than just bricks and mortar. Its that sense of place that influences our experiences, feelings and memories which ultimately forms part of our identity - both individually and communally. It is a precious thing that must be nurtured and cherished. We are passionate about shaping community through our business and people.
When we say we take responsibility for every stage of the development of our homes and communities, we mean it. That includes what happens after you move in. When you need information or support to address any type of issue whatsoever, reach out. We will do our utmost to ensure you get the help you need.
Reviews (11)
Mihaaxi A.
Oct 02, 2021
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After we moved in out new townhome, some floors at the upper level started to squick. When we put a service request with epic homes we received a response promptly from Bev. Bev was very helpful and she managed to schedule a viewing very fast. Jeff, the customer care technician was very friendly, patient and professional. together with John, the carpet installer from exclusive floors, they fixed our floors in a matter of few hours. Also, Jeff did a walkthrough our home and fixed our walls , including some areas where we damaged it. I was surprised to see that he tried to fix even what he did not
Firas Najim Hair Stylist-Firas
May 23, 2021
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We are really disappointed with epic homes. day after day, it seems they just ignore your requests to providing warranty services.
AVOID BUYING A HOME FROM THIS BUILDER....
1- They made one corner of my backyard fencing lower than 4 feet and they said it was city bylaw. They didn't even discuss it with us where they could have pushed it inwards with at least a 6 foot high fence. ( I spent $1100 to install Cedar hedges)
2- When we go possession of the house, the garage wasn't even inspected neither cleaned and they never did.
3- They will tell you will give you appliances worth $10000 retail
AVOID BUYING A HOME FROM THIS BUILDER....
1- They made one corner of my backyard fencing lower than 4 feet and they said it was city bylaw. They didn't even discuss it with us where they could have pushed it inwards with at least a 6 foot high fence. ( I spent $1100 to install Cedar hedges)
2- When we go possession of the house, the garage wasn't even inspected neither cleaned and they never did.
3- They will tell you will give you appliances worth $10000 retail
Sharon F.
May 12, 2021
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This has been the worst experience we've had with a builder. They waste your time with no-shows, unanswered emails, and excuses not to fix deficiencies. They promise one thing and then they "conveniently" forget about it and when we bring it up, they back out of their promises. Even their service people state that the million dollar home you're buying a just a starter home so don't expect much.
Mike
May 11, 2021
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Continuation of Partner's (Sharon F) Review:
One of the biggest issue that we have is the paint job on the exterior trim. Within a few months of living in our home, the exterior trim became very moldy. See pictures. In taking a closer look at the exterior paint, it was done very poorly with insufficient paint. The wood underneath was visible through the paint and some fully exposed. Epic Home’s argument is that this is the homeowner’s responsibility to get rid of mold and that we live in a wet climate. After talking to various painting companies, they said this shouldn’t happen so quickly
One of the biggest issue that we have is the paint job on the exterior trim. Within a few months of living in our home, the exterior trim became very moldy. See pictures. In taking a closer look at the exterior paint, it was done very poorly with insufficient paint. The wood underneath was visible through the paint and some fully exposed. Epic Home’s argument is that this is the homeowner’s responsibility to get rid of mold and that we live in a wet climate. After talking to various painting companies, they said this shouldn’t happen so quickly
Sharon F.
May 10, 2021
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We have lived in our “Epic” home for almost 3 years now and it has been an EPIC disappointment. It has been a frustrating and disheartening 3 years as we have been dealing with our deficiency list to this day. If you take a look through these reviews, you will notice many 1 star reviews in which Epic Homes quickly rebuts. The rest of the 4/5 star reviews aren’t of much quality because they were bought or are from their building partners/realtors. They originally bought my 5 star review too ($50 gift card); it has since been taken down due to our real experience. And it has taken me this long
Byron Wong
Dec 11, 2019
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If I could post a NEGATIVE RATING I would. Take a look at the 1/2 difference in height of my floors! EPIC is aware of the bulge but sent a finishing carpenter to cut the pantry door to make the floors look level. The carpenter knew from Day 1 that there was bulge in the floor and they refuse to fix it.
Steve & Wendy Gerbrandt
Nov 02, 2019
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We have recently moved into a home built by Epic Homes. The quality of the home is wonderful and the open design is beautiful. During the building process there were some deficiencies that we made the supervisor aware of and we appreciated that they made to make things right. Since moving in we have also received pretty good customer service from the service dept are concerns have arisen. We enjoyed working with Janine and Ken at the sales office. They were very kind and accommodating with all our questions.
As a follow up, now living in our home for over a year, we have been a bit surprised that
As a follow up, now living in our home for over a year, we have been a bit surprised that
Jdg
Oct 30, 2018
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Myself and all of us at Chartwell Exteriors have had the opportunity to work with Epic homes over quite a few years now and am very proud of the great looking communities that have been built.
Every trade that I've had the pleasure of working with from the foundation to the last coat of paint truly care about installing quality products professionally. I can personally say that its all of our goals to turn over a quality and lasting product.
One of the best builders in the Maple Ridge area with a fantastic team.
Every trade that I've had the pleasure of working with from the foundation to the last coat of paint truly care about installing quality products professionally. I can personally say that its all of our goals to turn over a quality and lasting product.
One of the best builders in the Maple Ridge area with a fantastic team.
Malcolm Dailly
Dec 09, 2017
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My partner and I purchased a new home at Bertrand Creek in November 2016 from Epic Homes. Janine in the sales office was so helpful through the process and made the new home buying experience a pleasant one. We were the first owners to move in at Bertrand Creek and it has been a delight to watch the development grow and to meet our new neighbours.
Our home was beautifully finished and we have received numerous positive comments from friends and family who have come to visit.
Over the past year we have had a couple of small concerns but were dealt with promptly and professionally by Morgan and
Our home was beautifully finished and we have received numerous positive comments from friends and family who have come to visit.
Over the past year we have had a couple of small concerns but were dealt with promptly and professionally by Morgan and
Melissa Montoril
Sep 17, 2017
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My husband and I recently purchased a home from Epic Homes and had so far an overall great experience. Part of that is a result of the builder’s flexibility in accommodating our specific requests. However, the best experience with Epic Homes is thanks to Janine’s exceptional work. Her honesty and professionalism was second to none. We felt very confident on her experience and knowledge about the product, understanding our needs and preferences during the purchase phase. Janine was always patient and available to answer our questions, and addressing our concerns. We would definitely work with
Nia Prest
Jul 31, 2017
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From the moment we walked through the show home (which was fabulous) we knew we wanted to own an Epic home. The quality and workmanship combined with the detail and design are second to none. Janine and Ken were so friendly, knowledgable and helpful from our first visit to a warm housewarming six months later. We enjoyed the opportunity to have input on our house through the building stages and Janine and Ken made every request a reality! The house is exactly what we wished for and we couldn't be happier. We know we are in good hands with the people associated with Epic. Everyone works well together
