Runtal North America

Very happy with the service & quality of my steam radiators! Fun to look inside the factory where they were made when we went to pick them up!

Their radiators are beautiful and solid. The Sales department is very helpful on the phone. However their website is poorly organized. The radiator model numbers are not explained well on the site.and challenging it understand the differences between UX, VX, VLX etc.
UF (Universal Fit) – in stock series hydronic radiators in set sizes (height and length) based on standard pressure (no more than 56 PSI) and pre-drilled for up to 8 different piping configurations.
VLX model – Custom made units that ranges from 1 to 10 panels high and 20” up to 29’6” in a single run. VX – custom made

For anyone who read my previous rating. It was as I had expected. One person causing trouble in a great company that is fair, responsible and attentive. Wanda needs to learn to be more professional from those that have been there longer.
I received an email from Jon Wiberg the person who originally sold us our radiators. He has worked at Runtal long enough to know Steve’s Father who died almost 20 years ago.
The first thing he said was that he was prepared to send out a check. All he needed was the invoice that showed the $225 for the plumbing company coming out a second time. Of course this

We have Runtal towel dryer/radiator. It is awesome. The bathroom is always nice and warm in the morning and our towels are always dry, even with multiple showers a day. The unit did stop working recently. I reached out to Runtal and they responded right away and replaced it under warranty without question. The new one is here, an exact match for the original unit and we are back to nice warm towels. I appreciated the great customer service!

Unfortunately absolutely horrible customer service in my opinion. I purchased a 2'x2' wall radiator directly from Runtal thinking it would be best and I'd have the best experience straight from the company. The day the unit arrived, I Googled for a diagram of fitting sizes as my package did not contain any literature. 2 separate 3rd party distributors had the same unit on sale for $330 less than I paid. I called Runtal and they would not work with the price I had paid. They were happy to have me either return the unit I got from them (eating shipping costs both directions) or drive it to their

We're shipping since ENTERING here open 7.00 closed 3.00 PM good stuff

Original swiss designed radiators that are beautiful. Have updated and expanded our 1955 home including hydronic replacements and electrical radiators in the addition. The extra money over the builder quality radiators was well worth the cost. Highly recommended.

Great display of their radiators and towel bars. Julie was very helpful.

I have seen from both sides of the fence from being employed there for almost fifteen years. Family, customer and employee orientated. They bring back the true meaning of " let's get'er done", with a sincere smile. Dealing with Runtal North America is an experience not to be overlooked. Don't give them a chance, give yourself a chance, call them. Thank you. Sincerely Raymond Blodgett.

Excellent products. High quality craftsmanship, and a clean look that provides excellent heating. Highly recommend!