Kastl & Zuch Plumbing & Heating

We've dealt with K&Z numerous times for small wear and tear plumbing issues - faucets, taps, adapters, etc. They never cease to go above and beyond to help out and have sourced me parts for discontinued product lines.
Most recently Dale was able to provide me a very proprietary gasket for a pex swivel adapter. Which saved me $$ as I would have needed someone onsite to do a repair. Thank for all your help Dale much appreciated!

While doing a backyard reno, other plumbers told me it is not possible to put a pool house washroom in my yard due to my finished basement. This company came in, had a look and said no problem. They gave me detailed information on how we can achieve this. All the work they did was amazing. The city inspector even commented on how nice of a job they did. I had them here several times to do work as they were needed in stages during the reno. I'd like to give a special mention to Kevin! He is extremely talented. What an absolute pleasure to deal with. He went above and beyond my expectations and always

From calling them on the phone to them showing up on time to quickly replace my water heater the whole process was great, seamless! Highly recommended 10/10!!!

If I could give them more stars, I would. Called them for a quote on a new water heater, and they inquired about my current one - suggested we try to fix it. Had someone over within 30 minutes, who identified the problem and taught me all about my water heater so that next time I could troubleshoot it a bit better myself.
Will definitely use these guys again. Thank you!

From start to finish this team was outstanding. We had hydronic in-floor radiant heating put in two rooms in our 1960's home when we realized the renovations we wanted to do would not accommodate the current floor radiators for those rooms. Rod was quick to show up and did a safe site visit during the pandemic, and followed up with an impressive quote. I had some questions about the quote which were answered within 24 hours via email. Tim and his crew showed up as scheduled to do the work, spent the entire day here, and cleaned up when they were done. They were very professional and courteous and

Amazing service!! I got stood up by a 24 hour plumber after missing a day of work and called Kastl & Zuch. 20 minutes later they were at my door. Can't go wrong with them!!

Sometimes it's the simple customer service interactions that are the most impactful, I had one of those today with Dale and it made me a more loyal customer!
I ran into an issue removing a shower faucet that Kastl & Zuch installed for me a few years ago. I called them up and they walked through with me how to fix the issue. When phone conversation wasn't quite cutting it, Dale offered to take a look at a picture and walk me through it from there.
Simple and effective.
Thanks again for the amazing customer service!

Positive: Punctuality, Quality, Responsiveness, Value
Excellent, speedy, and very reasonably priced. I had a burst pipe and the Kastl & Zuch plumber came to my house within an hour and repaired the pipe in under an hour. I highly recommend Kastl & Zuch.

Reasonable quote for water heater replacement. Installed without a problem. Responsive people to deal with. Thanks

Absolutely blown away with how amazing these guys are. I called at probably the busiest time of the year, and they managed to make it out to my place the same day to replace a mixing valve. thank you so much Kastl and Zuch!!!