Miles Plumbing & Gas
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Miles Plumbing & Gas
Miles Plumbing & Gas Services Ltd. is Victoria's largest service company, having served the plumbing and gas fitting needs of Greater Victoria for the past 28 years. No matter how big or small the problem, Miles Plumbing & Gas has a wide array of services to help you, from repairing leaky faucets to installing brand new systems.

As a proud Canadian company, we're happy to offer a comprehensive range of services to our esteemed customers in the area. We value our hard-earned reputation for quality and provide courteous, efficient and reliable services at all times. Miles Plumbing Services provides installation, service and repairs of all natural gas and propane products and appliances.

If you have concrete floors, driveways, or sidewalks around your property, we may need to break up concrete to repair underground plumbing or other utilities. Our drain cleaning cameras and inspection systems offer users three important opportunities to inspect and assess the situation before cleaning to determine the extent of your problem.
Services
We repair and install all makes and models of tankless hot water heaters for our customers. Call before you dig! - We survey your property with the latest high-tech ground penetrating radar equipment to locate underground pipes, high-voltage wires and sewer lines before you dig.
If you have concrete floors, driveways, or sidewalks around your property, we may need to break up concrete to repair underground plumbing or other utilities.

Our services include drain cleaning in Victoria, BC and video camera inspection, clogged toilets, blocked sinks, leaking faucets, hot water tank repair and installation, duct cleaning, shower head installation and repair, bathroom faucet repair, concrete break and repair, smoke testing, gas fitting and much more.Simply provide us with the date and type of maintenance you require and we will schedule you in.
At Miles Plumbing and Gas Services Ltd, we offer affordable drain cleaning in Victoria, BC for both residential and commercial customers in the area. Clean and efficiently-functioning drains are extremely important for healthy and comfortable living. Our team specializes in providing fast service and convenient appointments without disruption to your daily schedule.
Given its reliability and availability, an increasing number of homeowners in Canada are opting to use gas over electricity to power up their appliances. While gas lines are becoming increasingly popular, they are also one of the riskiest to handle in terms of installation, repair and maintenance. Gas lines are as important as plumbing lines when it comes to comfort.
Miles Plumbing has been installing and repairing gas hot water heaters in Victoria for over 40 years. Our certified gas technicians and plumbers in Victoria are standing by to help you. The following prices for gas tanks include the cost of installation providing it is an easy in easy out without the moving of washers and dryers or multiple stairs that would require assistance.
Reviews (19)
Mary S.
Mary S.
Jan 27, 2022
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Job well done, however charged 1.5 hour($125 per hour!) for a job done in 45 minutes plus even fuel surcharge!
Joy Student
Joy Student
Jan 26, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Workers were polite, prepared, competent and cleaned up after themselves. They were knowledgeable and communicated well. The dispatcher was similarly inclined: brisk, but friendly and capable. Invoices delivered and payable on the spot.
Service: Toilet installation
Dave McKercher
Dave McKercher
Dec 28, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Excellent service. Alex was professional, friendly, and efficient. We are very pleased with the service from Miles Plumbing and will call them again for plumbing needs.
Service: Leak investigation and repair
Keith Lowe
Keith Lowe
Nov 26, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
As usual we had our natural gas fireplace serviced by Boris, very courteous and friendly, and very conscientious. We always request Boris
as we have dealt with him only in the 11 years we have lived in our current home. Would certainly recommend Knowles Gas to anybody who would required service.
Valerie Gonzales
Valerie Gonzales
Nov 19, 2021
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Have used the services of Miles Plumbing/Stan Knowles for many years--decades, in fact. I totally appreciate their fast response--even when plumbing services were in great demand. Miles plumbing has done extensive repair/replacement work both inside and outside of my home. They are ALWAYS professional, pleasant, patient and thorough. No job has had to be redone and the invoices reflect the quality of their work and professionalism. I always hope I will not have to use them again but if I do have a new issue, they will be the first company I contact.
Defothergill
Defothergill
Oct 11, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
We’ve used Miles for several years now. Their plumbers always provide very professional, friendly service. Very good value. Highly recommended.
Service: Tap repair
Kathy Cook
Kathy Cook
Sep 21, 2021
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Over the past 13 years we have had our Rinnai serviced and had a few repairs, although nothing too serious. This past call we had no hot water. They were excellent in getting us up and running quickly and the service man is always so friendly. I would recommend this first and foremost to anyone looking for a good plumber.
Paula Currie
Paula Currie
Aug 30, 2021
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Positive: Professionalism, Quality, Value
We hired Miles Plumbing and Knowles Gas to install a tankless hot water tank ( on demand hot water) and to replace our water pressure value that was broken. They did an awesome job. We love our new system.
Linda Morgan
Linda Morgan
Aug 11, 2021
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Miles Plumbing did a fabulous job servicing my gas furnace & gas fireplace. The serviceman was on time, so we were off to a great start! He had to go into a small space where the furnace was located on a hot summer day! He did a thorough service & then went on to do a great detailed service on the gas fireplace. And their fee was very decent!
I would highly recommend Miles Plumbing!
Katya Rhodes
Katya Rhodes
Mar 11, 2021
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The worst possible customer service--STAY AWAY from them! My contractor and I hired Miles Plumbing to perform a perimeter drainage camera inspection at my house. The plumber arrived 1.5 hours later than scheduled without any warning or explanation, spent hours chatting on the job, and left the job unfinished--did not attach two downspouts (see pictures attached). I sent an email to Miles Plumbing requesting a discount for the delayed and unfinished service. After not receiving any response, I called their manager, Mary, to discuss the issue. Her response was that "people make mistakes" with no
Angela Thomas
Angela Thomas
Sep 24, 2020
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This is what is sacred about businesses these days 1. They arrived when they said they would 2.They were professional & donned a mask 3.They successfully repaired what I wanted/needed repaired 4.They didn’t try to up sell me on anything else 5.They invoiced me in timely manner I couldn’t be more satisfied with Miles Plumbing
Ed K.
Ed K.
Sep 06, 2020
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These guys arrived to give me a quote on a large job and I was
not impressed with their lack of knowledge. They just couldn't seem
to pin down how they would do the job and they are supposed to be
experienced. I suspect it was a guise to make the job look more difficult
than it was in order to charge more or increase costs after giving a quote.
I got a quote from another company and they outlined how they would do the job and the cost.
I will go with them !
Dionne L.
Dionne L.
Nov 27, 2019
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Extremely disappointed with this company. We brought them in to do annual maintenance on the furnace in a home that has several suites we rent to a few families. When one of our tenants went to turn on the heat for the first time, eight days after Knowles was there for a full annual maintenance, the heat would not turn on. This family has young children and of course we wanted them to have heat. I sent a message to Knowles Gas (owned by Miles Plumbing), and they sent someone out to take a look. It turns out that the original guy who was there 8 days earlier, had not re-hooked up one of the tubes
Jacinthe G.
Jacinthe G.
Jul 16, 2018
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Don't bother! Unreliable and poor customer service. I called to make an appointment for plumbing work. Window of time on a specific date was agreed and I had to take time away from work to be here for the plumber. During the window of time that the plumber should have arrived, I received a call from Miles to let me know the plumber would not show up and we had to rebook. The excuse was that there is never a guarantee that they will show up. This is the second time this happens with Miles. I took my business somewhere else.
Laurie B.
Laurie B.
Jul 17, 2017
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Had a cracked pipe and had miles plumbing in to fix it. We were told 3-4 hours and he did it all in 2 1/2 hours. Very professional and did an awesome job. I definitely recommend them.
Curtis L.
Curtis L.
Jun 11, 2016
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I wanted my shower taps replaced because they were leaking inside the wall. I can do plumbing myself but don't have all the tools because I now live in a condo. The plumber arrives in the morning and did a bit of the work while the building water was off. He left for three hours and left the bathroom lights on. Then he came back, spent another half hour, and took his tools and left. I was annoyed but at least he did the job.
The tap and faucet was left in a state where it could wiggle around in the wall. After a year the wiggling got to me and I went to tighten it up which should just take
Joshua J.
Joshua J.
Apr 26, 2016
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Knowledgable and technically proficient. But rude and indifferent. Billed me for an hour. Only worked for 45 minutes and then said he needed my visa. I had to pay for him to invoice me (took over 10 minutes to write up). And then left 5 minutes early. Is this normal? Plus I had to pay for his travel time.

I am not one to complain, but this guy was not happy at all. A waisted $144. I just wanted to get him off my property!!!
Ji S.
Ji S.
Feb 21, 2016
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I talked to several companies and some of them promised me to call me back but didn't. I was desperate since I was in Vancouver and my tenant told me my newly purchased property was leaking. I was so worried. Then they called me back within an hour and fixed the problem within 15 mins. They will change me on Monday and we will see if their bill is reasonable by them but their prompt service is highly recommended.
Randy J.
Randy J.
Nov 03, 2015
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Very prompt service by a well experienced employee. Did the work very quickly and impressed me with the quality of workmanship ... and the price. No padding in the bill and saved me hours or work. I will call them the next time I need a plumber.