We are donating a new furnace to a front-line worker this fall with our Warming Hearts program. Don't wait for a middle-of-the-night breakdown, which will cost you more in emergency fees. Spread out the cost of your new furnace in easy monthly payments! We offer a wide range of trusted products to keep your systems running smoothly and efficiently.
Thanks to advances in technology, replacing your furnace can significantly lower your electrical and natural gas consumption. At First Call we understand that purchasing a new air conditioning or heating system is a big investment. That's why we offer low monthly payments and flexible financing options on a range of products. Sign up for our newsletter to receive helpful home maintenance tips, and find out about our latest promotions.
Thanks to advances in technology, replacing your furnace can significantly lower your electrical and natural gas consumption. At First Call we understand that purchasing a new air conditioning or heating system is a big investment. That's why we offer low monthly payments and flexible financing options on a range of products. Sign up for our newsletter to receive helpful home maintenance tips, and find out about our latest promotions.
Services
When their careers as journeymen brought them together by chance, the company's founders and operators, Brad Abma and Dave Stanley-Smith, soon recognized in each other similar values, and a passion for service excellence. It was their focus on value-added services that largely fueled the company's quick growth.
From our humble beginnings as a furnace repair company in a two-car garage based in Sherwood Park, First Call has grown to be one of the leading heating and air conditioning companies in North America. We're proud of our roots, and of the fact that reliable, high-quality customer service has always been at the core of our business.
We're Focused on Customer Service - Which is Why We Developed Our Virtual Furnace and A/C Quote. Please fill out the following information, and a representative will contact you and answer any questions you may have. If this is an emergency, outside of normal business hours, please call our office number at 587-410-6364 and follow the prompts to reach our on call technician.
Since 2006, First Call Heating & Air Conditioning has been proudly serving residents and businesses of Sherwood Park and the greater Edmonton area, providing exceptional customer service and workmanship. Our commitment to accountability, honesty, and integrity is part of the reason we were voted the 2013 Chamber of Commerce Sherwood Park Business of the Year.
First Call Heating & Air Conditioning is a full-service residential and commercial HVAC company based in Sherwood Park, Alberta. Our friendly, fully-certified team is ready to help with all of your heating, air conditioning, plumbing, and duct cleaning needs. For over a decade, we've provided homeowners in the greater Edmonton area with fast, affordable service at competitive prices.
Reviews (10)
Taylor Brophy
Jan 22, 2022
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We had our furnace fail at the start of the December cold snap (2021) and luckily our first call was to First Call. They fixed up the motor and got us going. With the age of our furnace we decided on getting a whole replacement after that. They walked us through and explained everything every step of the way, while making sure to see what we wanted, and as first time home owners it was amazingly relaxing and helpful to have them on our side. They've even been back when something went wrong and continued to look after us. They've given us piece of mind that we have the experts in our corner and
Angela DeJong
Jan 13, 2022
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Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Highly recommend this company! Our furnace quit on New Years Eve in -35 degree weather and they were available to help. Love the professionalism, responsiveness and timeliness of all employees that we worked with. Will most definitely use them in the future for maintenance and emergency issues.
Services: Install heating system, Install thermostat, Install ducts & vents, Repair heating system
Highly recommend this company! Our furnace quit on New Years Eve in -35 degree weather and they were available to help. Love the professionalism, responsiveness and timeliness of all employees that we worked with. Will most definitely use them in the future for maintenance and emergency issues.
Services: Install heating system, Install thermostat, Install ducts & vents, Repair heating system
Hayley Whitlock
Jan 08, 2022
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My furnace started acting up last week when it was about -30 outside. My house is set at 70F and when I woke up in the morning it was down to 63F. I called Atco - I thought they fixed the problem as my house began warming up. When I got home from work it was down to 60F. I called first call and they had to send someone after hours and the fee would be $375- I understand it’s OT so it will be more expensive so I agree to have them send out a service tech that night. The tech arrived at about 730PM. Now my furnace had been running for about an hour because I came home and reset it. When the tech
Patricia Oviatt
Dec 23, 2021
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I am so thankful to the people at First Call Heating and Air Conditioning for their fast response to my household problem right before Christmas! They scheduled a house call right away and stayed to make sure that everything that could be done was, in fact done at that visit- no scheduling a later appointment and coming back after the holidays- they took care of the issue on the spot! Thank you for your fast and effective service at a very critical time! Happy New Year, to all of the people at First Call!
Brodie Hill
Dec 20, 2021
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We looked at a couple of companies and got a few quotes before we chose First Call. I'm so glad we did! All of the employees were respectful and helpful from getting quotes, to install, to troubleshooting cold areas in our house.
First call was the most available company. What I mean by that, is I could talk to everyone in the office if I needed too. Before choosing my furnace type I talked to multiple managers in the office. Even the assistant who you first talk to on the phone knew exactly what I needed. They were the first company to come and actually explain how things worked. They gave insight
First call was the most available company. What I mean by that, is I could talk to everyone in the office if I needed too. Before choosing my furnace type I talked to multiple managers in the office. Even the assistant who you first talk to on the phone knew exactly what I needed. They were the first company to come and actually explain how things worked. They gave insight
Mark Fraser
Nov 10, 2021
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The main reason I chose first call was because the Salesman actually took the time to talk to me, take proper measurements, took pictures and entered all of the data into whatever app he had on his I-Pad. As compared the other estimates I received none of that was done, they just gave me a price. So I chose them.
When it came for install day, the techs very good at what they did, made sure to keep things clean and answered all of my questions, and I had a lot of questions. The furnace is extremely quiet. Although I won’t have a chance to check the AC until next summer, I am sure I will be equally
When it came for install day, the techs very good at what they did, made sure to keep things clean and answered all of my questions, and I had a lot of questions. The furnace is extremely quiet. Although I won’t have a chance to check the AC until next summer, I am sure I will be equally
Brent Rains
Oct 24, 2021
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Great experience with a local company. I requested an appointment online and received a call within a couple hours to set up the appointment. The representative was very professional and pleasant. I love the text reminders and confirmations. My technician, Kevin, arrived early (after a text notification) he was super friendly, professional and was able to repair my furnace with a replacement blower motor under 2 hours, and he had to drive to the south side of Edmonton to get the part! Overall, I am really impressed with your customer service and professionalism and I would recommend to anyone to
Kelly White
Oct 19, 2021
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I used First Call when my Hot Water Tank went. They were friendly and helpful, when I called about pricing and general info. I called multiple companies, and First Call was one of the better ones for pricing. *Note...watch your prices on Hot Water Tanks - I got quotes that were $2,000+ more for the same product ! Due to the time of year, First Call was super busy, so I had to wait 6 days for the install, but it was worth it! When the time came, the installer(s) were super nice, clean and efficient. I highly recommend this company.
Diane Lunty
Oct 18, 2021
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We were very pleased with the service we received from First Call. The sales representative was very professional and quick when he came to estimate the job. The two installers were friendly and worked very hard through the day to install the new furnace and hot water tank. I was impressed with the cleanliness of their work. They placed runners on the floor to keep our house clean. Everything was clean and tidy when they were finished. Mark and Walker were nice guys and I felt very comfortable as they were working on our install.
H. G. Pacheco
Aug 21, 2021
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My good friend referred me to this company. I had reached out to a few companies for AC installation during the heat wave of Summer 2021 and this was the only one to actually respond. They provided a good price (3 options), and were very communicative and friendly. We opted to also have a Smart Thermostat installed too (EcoBee). Quality of installation was great and they provided easy to understand maintenance documents. Now we can be prepared to deal with future heatwaves and temp changes. Would recommend and use again for future. Thank you!
